Sedgemoor Telecom Ltd is committed to protecting your personal information and respecting your privacy.
Last updated: 16 October 2026Sedgemoor Telecom Ltd is committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or enquire about our services.
We process personal information in accordance with applicable UK data protection legislation, including:
| Information | Details |
|---|---|
| Trading Name | Sedgemoor Telecom |
| Legal Name | Sedgemoor Telecom Limited |
| Company Number | 05507443 |
| Registered Office | 3 Manor Place, Keinton Mandeville, Somerton, Somerset, England, TA11 6EJ |
| Website | https://sedgemoortelecom.co.uk |
| [email protected] | |
| Telephone | 01458 767802 |
Sedgemoor Telecom Ltd is the data controller responsible for personal information collected through this website.
We collect personal information when you contact us, use our website or enquire about our products and services.
When you submit an enquiry through our contact form, email us or telephone our business, we may collect:
We use this information to respond to enquiries, prepare quotations, provide services and maintain appropriate business records.
When you visit our website, certain technical information may be collected, including:
Some information is collected automatically by our website infrastructure for security and operational purposes.
Additional information may be collected through optional analytics or advertising technologies where permitted by your consent choices and applicable law.
We process personal information only where we have an appropriate lawful basis under UK GDPR.
| Purpose | Lawful Basis |
|---|---|
| Responding to general enquiries | Legitimate interests |
| Preparing quotations and pre-contract steps | Contractual necessity or legitimate interests, depending on the circumstances |
| Providing contracted services | Performance of a contract |
| Maintaining website security and preventing abuse | Legitimate interests |
| Maintaining accounting and legally required records | Legal obligation |
| Optional website analytics | Consent |
| Optional advertising personalisation and tracking | Consent |
| Marketing communications where consent is required | Consent |
Where we rely on legitimate interests, these include operating and protecting our business, responding to prospective customers and maintaining effective customer relationships.
We consider the impact of these activities on individuals' rights and freedoms.
We do not use personal information for purposes incompatible with those for which it was originally collected unless permitted by law.
Our website uses cookies and similar technologies to support website functionality, remember visitor preferences, understand website usage and, where enabled, provide advertising.
Cookies are small text files that websites may store on your device.
Some cookies are necessary for the operation and security of our website. Others are optional and require your consent unless an applicable legal exemption applies.
We use CookieScript to provide visitors with information about cookies and controls over optional technologies.
These cookies are required for essential website functionality.
They may be used to:
These cookies do not require consent where they fall within an applicable exemption under PECR.
Strictly necessary cookies cannot be disabled through our cookie consent interface, although some may be controlled through browser settings.
Performance cookies help us understand how visitors use our website.
They may collect information about:
We use Google Analytics 4 for website analytics.
Where consent is required, optional analytics cookies and similar storage technologies are used only in accordance with the visitor's choices.
Targeting cookies and related technologies may be used to support advertising, measure advertising effectiveness and, where permitted, personalise advertisements.
Our website is configured for potential use of Google AdSense.
When advertising services are enabled, Google and its advertising partners may process information relating to devices, online activity and interactions with advertisements.
Targeting technologies that require consent are subject to your preferences and applicable legal requirements.
You can decline targeting cookies without preventing access to the main content of our website.
Functionality cookies support optional features that improve your experience when using our website.
These may include:
Where required, these cookies and similar technologies are activated only after the appropriate consent has been obtained.
When you first visit our website, our CookieScript consent banner allows you to:
Non-essential cookie categories are disabled by default.
You can change or withdraw your cookie consent at any time by clicking the cookie preferences icon available on our website.
Withdrawing consent does not affect processing that was lawful before withdrawal.
You may also remove stored cookies through your browser settings.
Disabling optional cookies will not prevent access to the main content of our website, although certain optional features may not function as intended.
The following table provides examples of cookies identified during our website configuration.
| Cookie | Provider | Purpose | Category |
|---|---|---|---|
| CookieScriptConsent | CookieScript | Remembers cookie consent choices | Strictly Necessary |
| _ga | Google Analytics | Helps distinguish visitors for analytics | Performance |
| _ga_* | Google Analytics | Maintains analytics session information | Performance |
| elfsight_viewed_recently | Elfsight | Remembers recently viewed items in an embedded feature | Functionality |
| _cfuvid | Cloudflare or third-party service | Helps distinguish visitors for traffic management | Depends on service and necessity |
The cookies actually stored on your device depend on which website features are used and your consent preferences.
Additional cookies may be used by third-party services where relevant.
Our CookieScript cookie declaration provides further details about identified cookies, including their purposes, providers and expiry periods.
We periodically review the cookies used by our website and update this information when necessary.
We use Google Analytics 4, provided by Google, to understand how visitors interact with our website.
This helps us:
Google Analytics may process technical information, device identifiers and website interaction data.
Our website uses Google Consent Mode v2 to communicate relevant consent preferences to Google's services.
These preferences include:
Optional analytics storage is denied by default and may be enabled following the appropriate consent.
Google Consent Mode may also support measurement that does not rely on analytics cookies. Any such processing must comply with applicable data protection requirements.
For more information, please read the Google Privacy Policy .
Our website may use Google AdSense to display advertisements.
Advertising is currently subject to Google's site approval and configuration process.
Where advertising is enabled, Google and its advertising partners may use cookies and similar technologies to:
Advertising technologies may involve the processing of IP addresses, device identifiers, website interactions and other technical information.
Where consent is required, advertising storage and personalisation are managed through an appropriate consent mechanism.
Declining personalised advertising does not necessarily prevent all advertisements from appearing. Depending on the applicable rules and configuration, advertisements may be non-personalised or limited.
We will review our advertising consent arrangements before enabling live advertisements for UK and European visitors.
We use selected third-party providers to support the operation, maintenance and security of our website.
Depending on the services enabled, these may include:
For website analytics, website tags and advertising services.
For displaying cookie information, managing consent preferences and supporting consent-related website functionality.
For hosting, delivering and securing our website.
For receiving enquiries and managing business communications.
For interactive or embedded website functionality where enabled.
For technical maintenance, troubleshooting, backups and website security.
These organisations may process personal data where necessary to provide their services.
We take reasonable steps to ensure that appropriate security measures and contractual arrangements are in place where required.
Some third-party providers may act as independent data controllers for particular processing activities.
We do not sell personal information collected through our contact forms to third parties.
Some of the third-party services used by our website may process personal information outside the United Kingdom.
This may include services provided by international technology companies.
Where personal data is transferred internationally and UK GDPR transfer requirements apply, we use an appropriate transfer mechanism.
Depending on the circumstances, this may include:
We may also require additional safeguards where necessary.
Information about relevant transfer arrangements can be requested using our contact details.
We retain personal information only for as long as necessary for the purposes for which it was collected.
Our intended retention periods are:
| Information | Retention Period |
|---|---|
| General enquiries and contact form submissions | Up to 24 months after the last interaction |
| Quotations and business correspondence | Up to 7 years where necessary for business, legal or accounting purposes |
| Accounting and financial records | In accordance with applicable statutory requirements |
| Website security and diagnostic logs | Up to 12 months |
| Cookie consent preferences | According to the consent system's configured retention period |
| Analytics information | According to the relevant Google Analytics retention settings |
We may retain information for longer where reasonably necessary to establish, exercise or defend legal claims or comply with legal obligations.
Once information is no longer required, we take appropriate steps to securely delete or anonymise it.
We take appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, loss or disclosure.
These measures may include:
Although we take reasonable precautions, no internet-based system can guarantee absolute security.
Under UK GDPR, you have several rights regarding your personal information.
Depending on the circumstances, these include:
You can request a copy of personal information we hold about you.
You can ask us to correct inaccurate or incomplete information.
You can request deletion of your personal information in certain circumstances.
You can request that we restrict how your information is processed.
You can object to certain processing activities, including processing based on legitimate interests.
In applicable circumstances, you can request that your information be provided in a structured, commonly used and machine-readable format.
Where we rely on consent, you can withdraw that consent at any time.
You also have the right to object to the processing of your personal information for direct marketing at any time.
To exercise your data protection rights, please contact:
We will respond to requests within the time limits required by applicable data protection law.
We may occasionally contact customers or prospective customers with information about our products and services.
Where required by law, we will obtain consent before sending electronic marketing communications.
Where another lawful basis or a permitted PECR exception applies, we will comply with the relevant requirements.
You can request that we stop sending marketing communications at any time by contacting us.
Every marketing email we send will provide an appropriate method of opting out.
We do not treat acceptance of website cookies as consent to receive marketing emails.
Our website is primarily intended for adults, businesses, educational organisations, public sector organisations and customers seeking technical services.
We do not knowingly collect personal information directly from children through our website.
If we become aware that personal information relating to a child has been collected inappropriately, we will take appropriate steps to address the situation.
Parents or guardians with concerns can contact us using the details provided in this policy.
Our website may contain links to external websites or services.
These websites operate independently and may have their own privacy policies and cookie practices.
We are not responsible for the privacy practices of third-party websites that we do not control.
We encourage visitors to review the privacy policies of external websites before providing personal information.
If you have concerns about how we handle your personal information, please contact us first so that we can investigate and attempt to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: www.ico.org.uk
Complaints: Make a complaint to the ICO
You are not required to contact us before making a complaint to the ICO.
We may update this Privacy Policy periodically to reflect changes in legislation, our business operations or the technologies used on our website.
The most recent version will always be available on this page.
Where significant changes affect how we process personal information, we will provide additional information or request renewed consent where required.
If you have questions about this Privacy Policy, our use of cookies or how we process personal information, please contact us.
Sedgemoor Telecom Limited
3 Manor Place
Keinton Mandeville
Somerton, Somerset
TA11 6EJ
Email: [email protected]
Telephone: 01458 767802
